Ken Loach has won the Palme D’or at Cannes for his film, “I Daniel Blake”, that savages the government’s austerity policies and the benefits system in particular –
Not sure I am going to be able to relax and see it…
It takes a lot of gritting teeth to actually even begin to try and claim benefits. I would be totally amazed if any of those infamous job stealing migrants could ever make it through the process…
but I was advised, following redundancy that, pending getting a new job at age 60, I should at least find out – so apply, online at first, I did.
I thought it might manage to guide me through but no, it told me I had to ring – I tried but that “didn’t work” either – and so I made a complaint, online,
“What is the nature of your complaint about Jobseekers allowance?”
(Tick box= trying to apply)
“I eventually got through on the phone…
I was speaking very clear English, (my wife agreed)
– she (your worker) kept saying “sorry” with an exasperated questioning tone like I was speaking from a distant planet.
As I was explaining why I was applying, for what, and what my query was, for the third time, giving all the answers to her questions – that she clearly didn’t understand -she hung up.
All this after massive delays on hold and a phone message repeating ad nauseam that I should apply online – which is exactly where I had been applying, getting past the repeated questions (very DWP old school) until it finally told me I could NOT apply online and directed me to the phone number…
The whole process feels like a Kafka-esque charade designed to stop people from applying or drive them insane in the attempt.
I have 2 degrees and years of public speaking experience, I feel for those who have greater difficulty with communications.
The fact is I have been made redundant, have a wife who is self employed and works less than 20 hours, for a pittance, and I need to find out if I have to burn my modest savings or can get back some of that tax (“contribution based”) that I have been paying in order that Iain Duncan Smith can have free £39 breakfasts at our expense while he drives disabled people to suicide…
so, a simple complaint really –
do you want to serve, or kill people?
Ken Loach wants to know.”